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09:30-10:00 |
Opening Ceremony
Guest Speaker: Turgut
Var, Izmir University of Economics, Turkey
- Texas A&M University, USA |
10:00-10:30 |
Coffee Break |
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Panel: Tourism
and Hospitality Postgraduate Education
Moderator: Alain Decrop, University of Namur, Belgium
Alan Fyall, Bournemouth University, UK
Seyhmus Baloglu, University of Nevada-Las Vegas, USA
Larry Dwyer, University of New South Wales, Australia
Antonia Correia, University of Algarve, Portugal |
12.00-14.00
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Öğle yemeği Lunch |
14.00-15.00 |
Thesis Session
I
Chair: Konstantinos
Andriotis, Nottingham Trent University, UK
The Effects of Dimensions of Quality Service Delivery at the Airport
on Customers' Satisfaction
Moshiane Maseko, TALM Student Association & Business School Postgraduates
Association
Application and Implementation of Customer Relationship Management
(CRM) in the Hotel Industry
Roya Rahimi, University of Esfahan, Iran
The Typology of Inbound Tourists Visiting Iran
Saharnaz Amirtahmaseb, University of Esfahan, Iran
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| 16:00 –16:15 |
Thesis Session 2
Chair:
Tracey White, University of Derby, UK
Perceived Importance of Wine Regions' and Wineries' Features from
the Perspective of Potential Israeli Visitors
Livnat Ben-Nun, Ben Gurion University of the Negev, Israel
From "Familial Vacation" to "Vacations for Families"
Yael Ram, Ben Gurion University of the Negev, Israel
World Heritage site: Is it a Brand Name?
Raviv Cohen, Ben-Gurion University of the Negev, Israel
The Desert Queen Trip': A Journey of Gender and Nationality
Na'ama Shaked – Levy, Ben Gurion University of the Negev, Israel |
16:00 –16:30 |
Coffee Break |
16:30
–18:00 |
Dissertation Session 1:
Chair: Özkan Tütüncü, Dokuz Eylül University, Turkey
Hospitality Management Perspectives on Casino Tourism in Thailand
Supatcharajit Jitpraphai, Thammasat University, Thailand
Examining the Relationship of Leadership Style and Organizational
Culture with Employee Satisfaction in Malaysia Hotel
Norwahidah Abd Wahid, University Technology Mara, Malaysia
The Transfer of Learned Skills to Changed Behavior in Malaysian
Hotel Industry: Impact on Performance
Fadzilah Mohd Shariff, University Technology Mara, Malaysia
Eco-Tourism in Fars Province of Iran: The Role of Nomadic Tribal
Women in Nomadic Tourism
Fatemeh Etemaddar, University of Esfahan, Iran |
18:30-19:30 |
Welcome Cocktail |